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MUSEUM SHOP SALES ASSISTANT
POSITION OBJECTIVE: Service Museum customers by selling Museum Shop merchandise and assist with web-site sales.
REPORTS TO: Director of Retail Operations
POSITION STATUS: Part time
WORK SCHEDULE: Must be able to work a flexible schedule including weekdays. Additional hours may include assisting with shop events, exhibition openings, receptions, and educational programs.
RESPONSIBILITIES
- Open and close shop when scheduled to work
- Provide information to the visitor about the museum, its collection, current and upcoming exhibitions, activities, events and lectures
- Become familiar with museum shop and web-site merchandise
- Provide courteous, professional and knowledgeable service to both internal and external customers in a timely manner
- Process sales, returns and sends
- Ensure all forms such as sends/web-site order, and membership are legible, accurate and complete
- Assist with the preparation and counting of physical inventory
- Support events and activities involving the museum and shop
- Performs basic cleaning, such as dusting, polishing, etc. of shelves, fixtures and bins
- Organize books, periodicals, and museum publications
- Price and stock merchandise
- Maintain appropriate stock levels on the sales floor
- Restock bags, gift boxes, supplies and forms
REQUIREMENTS AND SKILLS: Minimum one year retail sales experience, sense of design, interest and/or knowledge of textiles, personable, self-motivator, excellent verbal and written communication skills.
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