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MUSEUM SHOP SALES ASSISTANT

POSITION OBJECTIVE:  Service Museum customers by selling Museum Shop merchandise and assist with web-site sales.

REPORTS TO:  Director of Retail Operations

POSITION STATUS:  Part time

WORK SCHEDULE:  Must be able to work a flexible schedule including weekdays.  Additional hours may include assisting with shop events, exhibition openings, receptions, and educational programs.

RESPONSIBILITIES

  • Open and close shop when scheduled to work
  • Provide information to the visitor about the museum, its collection, current and upcoming exhibitions, activities, events and lectures
  • Become familiar with museum shop and web-site merchandise
  • Provide courteous, professional and knowledgeable service to both internal and external customers in a timely manner
  • Process sales, returns and sends
  • Ensure all forms such as sends/web-site order, and membership are legible, accurate and complete
  • Assist with the preparation and counting of physical inventory
  • Support events and activities involving the museum and shop
  • Performs basic cleaning, such as dusting, polishing, etc. of shelves, fixtures and bins
  • Organize books, periodicals, and museum publications
  • Price and stock merchandise
  • Maintain appropriate stock levels on the sales floor
  • Restock bags, gift boxes, supplies and forms

REQUIREMENTS AND SKILLS:  Minimum one year retail sales experience, sense of design, interest and/or knowledge of textiles, personable, self-motivator, excellent verbal and written communication skills.

 

 

 

The Textile Museum is a wonderful place to volunteer and gain skills in the museum field. We welcome applications for our internship and volunteer programs year-round.

 

 

 

© 2011 THE TEXTILE MUSEUM, 2320 S Street, NW, Washington, DC 20008-4088,
202-667-0441